STATEMENT & FEES

YOUR GUIDE TO UNDERSTANDING OUR BILLING PROCESS

We’re here to help you understand your bill or make payment arrangements. Get answers to common questions here, or contact us directly via the button below.


Frequently Asked Questions about Billing

Get answers about billing, claims, and authorizations.


EMPLOYEE ASSISTANCE PROGRAMS

Employee Assistance Programs (EAP) are designed to offer consultation, counseling assessments, and focused therapy at no charge for anywhere between two and ten sessions. Many people complete EAP sessions without seeking additional counseling services. Others benefit from ongoing therapy that may be covered by your primary medical insurance.

Employee Assistance Programs often offer authorized sessions for all members of the employee’s household. If we are not enrolled as a provider in your EAP network, it’s usually a simple process to secure in-network status. Contact us for guidance on using your EAP benefits.

FLEX SPENDING ACCOUNTS

LifeStance Health gladly accepts your Flex Spending and/or Health Savings Account credit cards directly at each of our office locations. This eliminates paying out-of-pocket expenses and waiting for medical reimbursements.