PSYCHIATRIC & MEDICATION SERVICES
meet our board-certified psychiatric team
From initial evaluation to medication management to psychotherapy referrals, Edgewood’s psychiatric team puts you on the right path to optimal mental health. On your first visit, we will review symptoms, personal history, treatment options, and life goals to create a plan that keeps you moving forward. At returning visits, we monitor progress as well as respond to any new treatment modalities. We’re here to help you achieve your goals every step of the way.
THE SPECIALISTS YOU NEED, ALL IN ONE PLACE
Dr. Peter Nichols
Dr. Peter Nichols, Board-Certified Child and Adolescent Psychiatrist, provides psychiatric care for both children and adults. Using a supportive and collaborative approach, he guides patients through the understanding of treatment…Learn More
Dr. Tiffany Mateo
Dr. Tiffany Mateo, Board-Certified Psychiatrist, treats a broad range of psychiatric disorders with special areas of interest in mood and anxiety issues. She specializes in treating children, adolescents, and young…Learn More
Dr. Courtney Wiseman
Dr. Courtney Wiseman, Board-Certified Psychiatrist, expertly treats psychiatric disorders for patients over the age of 18. Dr. Wiseman received BA from University of Notre Dame and an MD from Georgetown…Learn More
Dr. Akshatha Shetty
Dr. Akshatha Shetty, Board Certified Psychiatrist, believes a balance of medication and psychotherapy is the key success when treating psychiatric disorders. She brings over 15 years of experience to treat…Learn More
Heidi Napolitano, Advanced Practice Nurse (PMHNP-BC, MSN FNP-BC), is passionate about educating her patients to ensure an open and honest relationship. Her holistic approach to treatment considers mental, physical, and…Learn More
Art Ventura, MSN, RN, APRN, PMHNP-BC, FNP-BC, has more than 25 years of psychiatric nursing experience. Art completed his nursing school at the University of Santo Tomas in the Philippines,…Learn More
Dr. Yae Rim Lee
Dr. Yae Rim Lee, Board-Certified Psychiatrist, provides psychiatric care to both adolescents and adults. Through comprehensive evaluation and using a biopsychosocial model, she creates treatment plans for patients with affective…Learn More
Dr. Ruby Brar
Dr. Manjinder (Ruby) Brar, Board-Certified Psychiatrist, considers a patient’s environment, life experiences, physical and psychological factors when diagnosing and treating emotional issues. Her comprehensive yet balanced approach puts adults struggling…Learn More
Cindy Edwards, APN, PMHNP-BC, helps each client achieve and maintain emotional, mental and physical well being through a combination of self-care, therapy, medication management, and positive social interactions. Cindy earned…Learn More
Dr. Sanjeev Dwivedi
Dr. Sanjeev Dwivedi, Board-Certified Psychiatrist, believes you don’t have to navigate mental health challenges on your own, and he is here to provide care to children, adolescents, and adults with…Learn More
Connie Shyu, Physician Assistant, wants clients to feel more confident and in control of their well being, and she is here to provide expert care for adults with issues ranging…Learn More
Commonly asked Patient Questions
ANSWERS TO OUR MOST FREQUENTLY ASKED QUESTIONS
It’s normal to have a lot of questions about your mental well-being. Our psychiatry team is always happy to answer questions via phone or face-to-face, but here are quick answers to our most frequent questions.
Initial appointments are generally 40 to 60 minutes for adults and 60 minutes for children under age 18. Initial appointments for children should involve a parent or caregiver.
Follow-up medication management appointments are typically 20 minutes. In some situations, the doctor may recommend a client return for a 40-minute follow-up appointment to allow time for family interaction or to evaluate a complex medication change or adjustment. Follow-up appointments for children under the age of 18 require a parent or caregiver present to make medical decisions for the client.
At the intake appointment, the doctor will facilitate an initial assessment, which includes, but is not limited to:
- Psychiatric, medical, social, developmental and family health history, substance use/abuse, potential to harm self or others, and your response to the usual vicissitudes of life such as divorces, job loss, death of friends or family, etc.
- The doctor will likely suggest psychotherapy if not already engaged with a therapist or, in some instances, suggest a medication to help with your symptoms. The doctor will not always prescribe medication at the first visit.
- Additional labs or tests may also be ordered to rule out other medical conditions that could contribute to your complaints or symptoms.
- Follow-up appointments are set to allow enough time for adequate observation, communication, assessment, exchange of information, and ongoing decision making. No question, concern, or problem is ever too minor or unimportant to be discussed during a follow-up appointment. You are also welcome to reserve more time for your next visit at the next follow-up appointment.
- Providers may not be able to complete legal paperwork such as applications for disability or long-term residential care on your initial visit. In order for a provider to comply with this request, they may need care established for an extended period of time. You may be charged for the time a provider spends to complete requested paperwork.
Make the most of your appointment with the following:
- Write down a list of your symptoms to help facilitate a conversation that is direct and informative.
- Prepare any important medical or mental health records to be shared with the doctor.
- Create a list of your medications and reasons taken, or bring your medications in the prescription bottles to the appointment. You may be able to call your pharmacy to generate a list of medication you’ve been prescribed.
- Write down questions about the diagnosis, treatments, and further available assessments. Our psychiatrists are open to exploring alternative care and different treatment fields. Consider sleep studies, light therapy, chiropractic care, a nutritionist, psychological testing, group therapy, genetic testing, and more.
Depending on the clinical situation, the length of time or frequency of visits will vary. However, most of our psychiatric staff requests a follow-up visit within 2 to 8 weeks after the initial intake visit. If you’re stable and the medication is effective, we may decrease the frequency and increase the time between appointments thereafter to every three to six months.
When the agreed upon time on medications has passed and the original complaints are resolved, the medication will be tapered, and possibly discontinued, to see if medication is no longer needed to keep the symptoms treated.
Unfortunately, EAP services do not cover psychiatric care. Typically, psychiatry services are billed through your primary medical provider, but occasionally the behavioral health provider is still the payer for the doctor’s claims. Contact the billing department here if you need help understanding or verifying your insurance benefits.
Unfortunately, our providers are not equipped to treat clients currently struggling with substance abuse. Some of our providers will work with and prescribe psychotropic medications for clients with a past substance abuse history but are now stable.
If a rash has developed after starting a new medication, stop taking the medication and make a follow-up appointment as soon as possible. Our client services department will fit you into an emergency opening, so please request the earliest available time slot.
If you’re having trouble breathing, stop the medication immediately and call 911 or go to the nearest emergency room. Once you have proper medical attention, please email your psychiatrist here. Also, call 630.428.7890, Ext. 320 to make a follow-up appointment at the earliest emergency opening.
Other side effects or developing symptoms may occur after starting a new medication. If the situation seems urgent, contact your primary care provider/pediatrician or go to the nearest emergency room. You may also contact the doctor or the psychiatric coordinator here with non-urgent questions.
Pharmacies may send refill requests via fax, but note it may take up to five business days to process due to provider availability and the required time to review your chart. If you need refills, please call the psychiatry coordinators directly at 630.428.7890, Ext. 360.
Your adherence to treatment is a factor when reviewing your refill request. This means that your provider must have established care and you are attending your scheduled appointments consistently in order for your provider to safely prescribe medications. Multiple no-shows or cancellations may lead to a denial of your refill request until you are evaluated in-person during a scheduled appointment.
Controlled substance refill requests (refills for stimulants, benzodiazepines, hypnotics) are monitored consistently to ensure appropriate use according to your treatment plan. Early refills of controlled substances are evaluated on a case-by-case basis. It is safe to assume refills of stimulants will only be provided during in-person visits.